June 29th, 2010 4:16pm BIBA
Local Business Spotlight
Indra’s Net
Increasingly the Internet is being dominated by large, impersonal corporations, offering inadequate customer support and questionable commitment to the civil liberties of individual users. It’s getting harder to get a real person on the phone, avoid sales sharks, and find educated, unbiased, timely advice. In the web hosting and colocation markets, customers often find there’s actually nobody available at all to relate with their needs. And the press is increasingly revealing how large providers are secretly tracking individuals’ usage or filtering Internet content to protect their profits and interests.
Enter Indra’s Net. Since 1994, their strong emphasis on providing excellent customer service has grown them a loyal clientele both locally and nationally. They provide a complete range of Internet services for businesses and residential users:
Cutting-edge Internet Access: DSL, T1, fiber optic MOE, dial-up, WiFi solutions, and more
Hosting for web sites, email and Internet domains
Server colocation and other data center services
Custom web development and IT consulting.
Indra’s Net offers many benefits to our local businesses and community.
Facilities
In moving to their 28th Street facility in 2006, Indra’s Net built a high-end data center compliant with TIA-942 Level 3 specifications—secure, environmentally controlled, and monitored 24/7. This is a great resource for local businesses that need to keep their data online and who need convenient access to their colocated servers.
Location
Their well-positioned network hub allows them to offer Boulder County businesses great pricing on T1s and other high-end Internet access products.
Price
Their honest pricing is straightforward and highly competitive, offering exceptionally good rates on higher-end services, such as T1 and colocation. Indra’s Net is proud to offer discounted services to local non-profit organizations and charities.
Flexibility
Unbound by restrictive product policies, Indra’s Net has a lot of latitude in adapting technologies to meet client needs. They work to create custom service bundles to help customers maximize performance, simplify their bills, and save money.
Performance
As a policy, Indra’s Net never oversells its bandwidth, insuring excellent network performance for all users. They also don’t use compression software to pack more web sites on hosting servers. This reduces the delay one often encounters when initially visiting a web site.
Stability
Very few Internet companies can equal the longevity, experience, and commitment to service Indra’s Net offers. They are strongly committed to the Boulder County community and the local economy, actively supporting local businesses, organizations, and hiring local residents.
Support
No automated phone systems. No cookie cutter, scripted support protocols. When you call Indra’s Net, you always get a real live person on the phone who can offer you the friendly service and unbiased, educated assistance you are seeking.
Commitment to Net Neutrality and Civil Liberties
Indra’s Net is committed to providing equal access to all web content and to protecting the privacy of its users. They don’t obstructing access to content for political or self-serving interests, and they don’t monitor or record the surfing patterns of those who use their Internet access services.
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